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Forgotten your Password?

• Please select ‘Forgotten your Password?’ to reset
• You will be redirected to the security questions - you will need to remember the security answers you provided during registration on the website
• If the security answers provided are correct, you will receive password reset details via email
• If you do not recall your security answers, please email or call the Payroll team:lloyds-payroll@conexiahr.com or 0345 3574501

Account lock-out:

• If you enter an incorrect password >3 times, the system will lock your account for 15 minutes (a ‘Login failed’ alert will appear)
• If you attempt to log in during the lock-out period, the lock-out timer will reset to 15 minutes
• After 15 minutes – please attempt to reset your account via the ‘Forgotten your Password?’ route above.

General Payroll queries:

• Please contact the Payroll team: lloyds-payroll@conexiahr.com or 0345 3574501